LinkedIn Learning Resources
As you explore, keep in mind that the Yale policies on cybersecurity, data governance, and privacy still apply. See Guidance for a growing collection of AI specific policies and guidelines.
Managers: Items marked with a W can be made recommended trainings in Workday.
| Course | Level |
Workday Transcript |
Duration |
|---|---|---|---|
| IT Foundations: Artificial Intelligence (AI) | Recommended Yale content | W | 0:45:00 |
| AIOps Foundations: Automating IT Operations using AI | Beginner | W | 1:22:34 |
| Introduction to Artificial Intelligence | Beginner | N/A | 2:26:48 |
| Learning ServiceNow | Beginner | W | 1:56:48 |
| Applied AI for IT Operations (AIOps) | Intermediate | N/A | 1:31:23 |
| Generative AI for Cyber Range and Training | Intermediate | W | 0:38:49 |
| IT Service Management Foundations: Capacity and Availability Management | Intermediate | W | 1:13:43 |
| IT Service Management Foundations: Problem Management | Intermediate | W | 1:38:23 |
| Jira Service Management: Administration | Intermediate | W | 2:44:48 |
| Modernizing the Service Desk | Intermediate | W | 1:40:08 |