Clarity Platform Known Issues and Roadmap

Known Issues

We are aware of the following known issues as of March 11, 2025.

• “Information is not in the document” even when no files have been uploaded
  • Description: You may receive responses that refer to uploaded files even when no files have been uploaded. This bug is caused by the agent creating a file store at the beginning of each conversation causing the agent to think files are present even when no files have been uploaded.
  • Work-around: While we wait for the bug to be addressed, the message can be ignored. It should not impact the quality of the response.
• Issue uploading multiple files
  • Description: Currently, Clarity does not support uploading more than one file at a time. We are working on fixing an issue with uploading multiple files.
  • Work-around: Limit uploads to 1 file (consider merging content of multiple files into a single file before uploading).
• Rename chat session does not stick
  • Description: Renaming a chat session then immediately creating a new chat will cause the name to revert to the previous name, losing the new name.
  • Work-around: After renaming a chat session, visit another chat session or refresh the page before starting a new chat session.
• Downloadable JSON files are not formatted properly
  • Description: When asking Clarity to convert a .xlsx or .csv file to JSON, the resulting file may be incorrectly formatted.
  • Work-around: Specify in the prompt that you want a properly formatted JSON file.
• Types of uploaded files are not recognized.
  • Description: When Clarity is asked to summarize a file, it may take a long time, need more information, or provide a lengthy description of how it determined the file type. 
  • Work-around: Specifying the file type in the prompt can speed up this process and reduce issues.
• Downloadable file is not linked in chat response.
  • Description: Occasionally when Clarity is asked to provide a file for download, the response includes text that says “Download file” but there is no link generated.
  • Work-around: Ask Clarity to provide a link to the file in the chat. If that doesn’t work, redo the prompt in another chat session.

Roadmap

The Clarity Platform Roadmap is a dynamic blueprint that outlines our vision for the future of the Clarity platform. The roadmap has been designed to meet the needs of our users and it serves to help us stay on track and focused on what matters most.   

This roadmap provides an overview of when we expect new features to be available but does not cover the development stages. Please be aware that timelines and features might change or be removed. We advise against planning use solely based on the roadmap.