Clarity Platform

What is Clarity

Clarity is Yale’s secure, scalable AI platform that provides Yale faculty, students, and staff access to a range of AI models - including GPT, Claude, and others - to support their work and research. Developed in response to the Yale Task Force on Artificial Intelligence, Clarity provides equitable access to a generative AI tool while keeping individual and university data private which also means that conversations are never used to train AI models.

  • Secure Connections: Instead of connecting to AI services directly (which can be less secure), Clarity uses private, encrypted connections with proper security credentials. It’s like having a private, guarded tunnel instead of using a public road.  
  • Detailed Permission System: While the entire University community has access to chat with agents in Clarity, special access must be granted to create or chat with Custom Agents or utilize API keys 
  • Choice of AI Models: Users can choose different AI models for different tasks such as creating or reviewing code vs. summarizing documents or analyzing data. 
  • Intuitive Data Integration: Clarity can use information from files you upload to give the agent context for more accurate answers. Clarity also employs advanced techniques that are faster and more cost-effective than basic methods. 
  • Custom Agent Creation: Users with approved use cases can create their own Custom Agent in Clarity, controlling the system prompts, knowledge sources, and user access. 
  • API keys: Users with approved use cases can request API keys to their Custom Agents for use in applications outside of Clarity. 
  • Consistent Experience: Clarity provides a single interface, so users get a consistent experience regardless of which AI model they’re using. 
  • Built for Scale: Clarity can handle thousands of users across the entire University without slowing down. 
  • Accessible Design: Our websites follow accessibility guidelines (WCAG 2.1 AA), so they work well for users with disabilities. 
  • Robust Infrastructure: Clarity runs on Yale’s secure cloud systems, which manage everything from user logins to running code safely and managing connections to AI services. 
clarity.yale.edu

Security

Clarity is appropriate for use with low, moderate, and most high-risk data, with restricted access for use of ePHI in Clarity via specified Health agents and for PHI-approved Custom Agent and API use cases. Users with external obligations like data use agreements should also make sure their use of Clarity is appropriate. For further details, see Clarity Platform Security and Health Sciences AI Toolkit for ePHI information.

Resources

The following resources help you get started with and learn more about the Clarity platform.

Accessing Clarity

  1. Go to the Clarity Platform on any browser. 
  2. Current Yale staff, students, and faculty with a Yale email can access and interact with any of the agents that appear in your Agent dropdown in Clarity at no cost.
  3. Once logged in, you can begin interacting with the platform by entering your message into the chat window at the bottom of the screen.

Introduction to the Clarity Platform

Demo of Clarity AI Chatbot

How Do I Get Support?

​If you are experiencing an issue with your use of the Clarity platform that is not addressed by the content on this website, please reach out in the following ways.  

Roadmap

For more information about our future enhancements and platform capabilities, please see Clarity platform’s Roadmap.

Comparing Clarity and Copilot Chat

Attributes Google Gemini for Education Clarity Platform
Large Language Model  Google’s Gemini AI model. OpenAI’s GPT 5.6 Luna, GPT 5.6 Terra, GPT 5.6 Sol, Anthropic’s Claude Sonnet 5, and Google’s Gemini Pro 2.5 and Flash 3.7 
 
(see a comparison of Clarity agents using the different models) 
Able to search the web and provide links and citations in its response generation  ✓   ✓  
Note: Only the Featured Agent Radiate has been enabled with web search for low- risk data. See our page on web search for more details. 
File upload  ✓ 
 		 ✓  
  
File upload limits

Maximum files per prompt: 10

Maximum size per file: 100 MB

For videos, the max size is 2 GB per video. Max duration is 5 minutes total per prompt.

 No limit on number of file uploads and can upload up to 10 files simultaneously. There is a maximum file size of 512MB per file.  In addition, the size of the extracted text (not the size of the original file) cannot exceed 10,000,000 characters.  
File upload from OneDrive   ✓  
Image generation ✓  ✓  
Chat limits

Google Gemini for Education operates under a sliding capacity model, meaning your usage is tracked in the background and limits are triggered based on:

Prompt length and complexity

Number and size of uploaded files

Use of advanced tools (e.g., Deep Research, code folders)

Invisible quota: Users are not shown a specific counter. Instead, Gemini will notify you with messages like: “You’ve reached your capacity, try again later.”

Cooldown periods: After hitting a limit, you typically will get a message indicating when you will be able to continue chatting again.

 No limits  
Chat history Chats are saved for 18 months by default and can be accessed using the chat search feature.  Chats are saved and can be accessed in the chat history panel.  
Costs Free  Free  
Availability Staff, faculty, and students (18 years of age or above) with Google Workspace (EliApps) accounts. Staff, faculty, and students  
Data risk classification  Moderate risk data High risk data, with some restrictions such as ePHI. Refer to Clarity Platform Security and Health Sciences AI Toolkit for more information 
Vendor  Google The Clarity Platform is built on FoundationaLLM