Get Started with Clarity’s AI Chatbot 

The AI chatbot on the Clarity platform is like Microsoft Copilot with data protection or OpenAI’s ChatGPT but housed within Yale’s secure infrastructure. The Clarity AI chatbot is a generative AI tool that can help you generate content, write code, describe and analyze uploaded images and summarize uploaded documents. 

Features

  • Chat Limit: There is no limit to how many chat sessions you can have. If you don’t want to keep a chat, you can delete it from the chat history. 
  • File Upload: There is no limit to how many files you can upload, however, there is an individual file size limit of 512MB per file. 
  • File Formats: More than 20 different file formats can be uploaded and analyzed by the AI chatbot. For a complete list, please refer to the FAQ page for the Clarity platform.  
  • Chat History: Your chat history and responses are stored in the left-hand chat history panel of the AI chatbot interface. You also have the option to copy the generated response into another document manually. 
  • Image Generation: Clarity can generate images using DALL-E 3.
  • Print Conversations: Clarity offers the possibility to print your entire chat conversations to a PDF file. Please refer to the how-to guide for more information.
  • Multiple Agents: Clarity agents GPT-4o and GPT-4o-mini give users access to different AI models. Please refer to the Clarity Agents page for more information about the agents and the how-to guide for how to select and switch between agents.
  • Updates: Please refer to the Clarity platform page for updates to the Clarity AI chatbot.  

Limitations

  • API Access: Currently, the Clarity platform cannot be interacted with through an API. 
  • Web Browsing: The AI chatbot has no internet browsing. It has a knowledge base it falls back on, which was updated in October 2023. 
  • Speech Capabilities: Currently, the AI chatbot does not support voice communication; it only accepts and outputs text.  

Privacy and Protections 

  • Data Usage: Your chat data is not used to train the underlying AI models.
  • Data Classification: Clarity is appropriate for use with low, medium and most high-risk data, with the notable exception of Electronic Protected Health Information (ePHI). In addition, users with external obligations affecting their data, such as data use agreements, should also make sure their use of Clarity is appropriate. For more information about Clarity’s security controls and high-risk data, refer to Clarity Platform Security.

Accessing the Chatbot 

  1. Go to the Clarity Platform on any browser. 
  2. Current Yale staff, students, and faculty with a Yale email can access and use the AI chatbot at no cost.
  3. Once logged in, you can begin interacting with the AI chatbot by entering your message into the chat window at the bottom of the screen.
  4. For an introduction to the Clarity platform, please refer to our training video that guides you through the AI chatbot.