How to Print a Clarity Conversation

A screenshot showing the menu that appears when a Clarity user right clicks in a chat. Menu includes "Print" option.

Clarity offers an enhanced printing functionality that allows you to print only the conversation, excluding any navigational information on the Clarity page.

To print a full conversation with a Clarity agent, please follow these steps:

  1. Right-click anywhere in the conversation.
  2. Choose “Print” from the menu that appears. The rendering of the conversation for printing may take a few seconds.
  3. Select your desired file format. You will then get an option to print the conversation as a PDF. Depending on your operating system, you may have other choices of file formats such as OneNote. 

Tips:

  • Browser Compatibility: Depending on your browser, the printed conversation may not be in a readable format. For instance, in Chrome and Microsoft Edge, the printed conversation will be a PDF file containing images of the text. However, if you are using Safari, the PDF will consist of readable text, i.e., non-images. If you need readable text, try changing your browser.
  • Code Samples: When code samples are included in the response, a landscape layout works better for formatting the file.