Claude

Claude by Anthropic is an advanced AI agent that Yale offers under a university-managed enterprise agreement. It provides robust AI capabilities with privacy protections, ensuring its models are not trained on Yale data.

Here’s what you can do with it:

  • Engage in Chat: Utilize Claude Chat for conversational AI interactions.
  • Generate and Refine Code: Access Claude Code for programming assistance and development.
  • Collaborate and Create: Use Claude Cowork for enhanced team collaboration.
  • Handle Sensitive Data Securely: A HIPAA-compliant environment, offering Claude Chat and Code, is available for users working with ePHI and/or data requiring zero data retention.

Before taking action: Review Migrate a Personal Claude Account to Yale Enterprise. Merging an existing personal Claude license is irreversible, and some data -including custom skills and connected apps - cannot be transferred and will be permanently lost when your personal account closes.

Details

AvailabilityThis tool is available to faculty and staff at Yale. Student licenses are available through school or department sponsorship when required for coursework or research.

Pricing: Licenses are billed to a departmental COA.

  • Standard License ($20/month): Includes platform access with consumption included, up to the Standard seat* usage limit.
  • Premium License ($50/month): Includes platform access with approximately 5x the included consumption of a Standard seat, up to the Premium seat* usage limit.

*Anthropic does not publicly disclose usage limits for licenses. Limits are enforced via a rolling 5-hour window alongside a weekly usage cap that resets at a fixed time specific to your account.

Privacy and Protection: The tool includes privacy and protection measures to ensure data security:

  • Model training: Conversations conducted through the Yale Enterprise license are not used to train Anthropic’s AI models. 
  • Data privacy: Conversations are private by default. Access to organizational data is limited to authorized administrators and governed by Yale policies and applicable requirements. 
  • Sensitive data: Users working with electronic Protected Health Information (ePHI) must use a separate, dedicated Claude environment, which includes additional privacy and security controls. This environment is also available for users requiring zero data retention. 

Yale Licensed Data Resources: In most cases, using licensed data resources with AI is prohibited by copyright and licensing agreements between the university and the vendors that govern these resources. If you are unsure how to proceed, or need copyright guidance, contact the Yale Copyright Librarian. Additionally, review AI Guidance for Library Resources for more information.

How to Access

Access to Claude Enterprise requires a Yale-issued license. You must request a license, as they are not granted automatically. Enterprise users can access their Claude environment through multiple channels:

  • Web: claude.ai
  • Desktop App: Available for download in the Company Portal on managed workstations.
  • Mobile App: Available for download in the app stores.

Review Getting Started with Claude at Yale to determine the appropriate environment.

Training Material

To get started using Claude, please refer to:

How Do I Get Support?

If you are experiencing an issue with your use of Claude that is not addressed on this website, please reach out in the following ways.